Contact the team
Email ay.elmehdi@gmail.com for app access, bug reports, reward issues, or privacy requests.
If your question is about a specific merchant reward, include the merchant name, your device type, and a short description of what happened.
Need help with scanning, rewards, or merchant setup?
This page gives App Store reviewers and users a direct way to reach the 2 fois team for account, privacy, or product help.
Common issues
- Can’t scan a QR code: check camera permission and try again in good light.
- Location check fails: enable location services and allow foreground access.
- Reward not visible: refresh the wallet or sign out and back in.
- Merchant setup or dashboard issues: include the merchant name and merchant ID if you have it.
For App Store review
This support page is public, stable, and intended to be used as the app’s support URL during review and after launch.